TRAINING EFFECTIVE & PROFFESIONAL ROLE OF SECRETARY

Training Menjadi Sekretaris Yang Sempurna

Training Communications Skill

Outline

Communicating for Results
* Effective Communication Concept
* Barriers to Communication and How to Overcome the Barriers
* Control their Voice by Using Tonality to Influence Others
* Active Listening Skills

Applying Interpersonal skills in the Workplace
* Creating a positive first impression
* Achieving the desired result with first impressions
* Communicating effectively in professional relationships

Partnering with Your Boss and Office Team
* How to Deal with Your Boss and Other Team
* Get-And-Keep Your Boss Organized

Recognize, Develop and Refine Certain Personal

Service Essentials
* Attitude of Excellent Service
* Applied Body Language and Words
* Identify Customer Needs
* Exceeding Customer Expectations

Managing Time
* Time Management Tools
* Setting the Priorities
* Identify Time Management Barriers and Dealing with Time Wasters
* Handle Procrastination

Instruktur

Ida Kuraeny (Communication, Marketing & Human Resource Consulting)

• batch 1 : 24 – 26 Januari 2023
• batch 2 : 14 – 16 Februari 2023
• batch 3 : 20 – 23 Maret 2023
• batch 4 : 4 – 6 April 2023
• batch 5 : 15 – 17 Mei 2023
• batch 6 : 26 – 28 Juni 2023
• batch 7 : 17 – 19 Juli 2023
• batch 8 : 14 – 16 Agustus 2023
• batch 9 : 25 – 27 September 2023
• batch 10 : 10 – 12 Oktober 2023
• batch 11 : 7 – 9 November 2023
• batch 12 : 5 – 7 Desember 2023

Investasi dan Lokasi pelatihan:

• Yogyakarta
• Jakarta
• Bandung
• Bali
• Surabaya
• Lombok

Catatan : Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas :

• FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara/Stasiun/Terminal)
• Module / Handout
• Flashdisk
• Sertifikat
• FREE Bag or bagpackers (Tas Training)
• Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
• 2xCoffe Break & 1 Lunch, Dinner
• FREE Souvenir Exclusive
• Training room full AC and Multimedia