TRAINING EFFECTIVE & PROFFESIONAL ROLE OF SECRETARY

Training Menjadi Sekretaris Yang Sempurna

Training Communications Skill

Outline

Communicating for Results
* Effective Communication Concept
* Barriers to Communication and How to Overcome the Barriers
* Control their Voice by Using Tonality to Influence Others
* Active Listening Skills

Applying Interpersonal skills in the Workplace
* Creating a positive first impression
* Achieving the desired result with first impressions
* Communicating effectively in professional relationships

Partnering with Your Boss and Office Team
* How to Deal with Your Boss and Other Team
* Get-And-Keep Your Boss Organized

Recognize, Develop and Refine Certain Personal

Service Essentials
* Attitude of Excellent Service
* Applied Body Language and Words
* Identify Customer Needs
* Exceeding Customer Expectations

Managing Time
* Time Management Tools
* Setting the Priorities
* Identify Time Management Barriers and Dealing with Time Wasters
* Handle Procrastination

Instruktur

Ida Kuraeny (Communication, Marketing & Human Resource Consulting)

• batch 1 : 23 – 24 Januari 2024
• batch 2 : 7 – 8 Februari 2024
• batch 3 : 6 – 7 Maret 2024
• batch 4 : 23 – 24 April 2024
• batch 5 : 7 – 8 Mei 2024 || 21 – 22 Mei 2024
• batch 6 : 11 – 12 Juni 2024
• batch 7 : 17 – 18 Juli 2024
• batch 8 : 21 – 22 Agustus 2024
• batch 9 : 18 – 19 September 2024
• batch 10 : 8 – 9 Oktober 2024 || 22 – 23 Oktober 2024
• batch 11 : 5 – 6 November 2024 || 19 – 20 November 2024
• batch 12 : 10 – 11 Desember 2024

Investasi dan Lokasi pelatihan:

• Yogyakarta
• Jakarta
• Bandung
• Bali
• Surabaya
• Lombok

Catatan : Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas :

• FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara/Stasiun/Terminal)
• Module / Handout
• Flashdisk
• Sertifikat
• FREE Bag or bagpackers (Tas Training)
• Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
• 2xCoffe Break & 1 Lunch, Dinner
• FREE Souvenir Exclusive
• Training room full AC and Multimedia